Cancellations & Refunds
Last updated: DRAFT
Draft for review by legal counsel. Not in effect.
No charge without approval
You are only charged after a physician approves your treatment.
Cancel anytime
Cancel from your account or by emailing support@novashifthealth.com. Cancellation stops future renewals. Orders already sent to the pharmacy cannot be cancelled.
Refunds
Because medications are prepared for you individually, they cannot be returned once dispensed. If your order arrives damaged or incorrect, contact us within 7 days and we will work with the pharmacy to replace it. [Final terms to be confirmed.]